Position Scope:

This role is equally focused on driving excellence in customer applications & technical support for both the pre-sales process and post-sales installation and training

Interacts with Applied Biosystems customers, field sales, sales managers, product marketing and technical support staff

Works closely with customers to identify market opportunities through development and commercialisation of new applications on Applied Biosystems systems

Key Responsibilities：

• Heavily focused on the HID (Human Identification) accounts (> 80%), with the primary purpose of driving workflow expansion and operational efficiency for our HID customers through strong product knowledge, training initiatives, and a thorough understanding of forensic workflow requirements.

• To provide technical & product knowledge and expertise to the sales process to facilitate   competitive success, especially for consumable.

• To support different level user meetings and workshops and adoption of new products. And assist communications both to and within the user base.

• To be a technical product champion through preparation of sales tools, delivery of seminars, demonstrations & active participation in the selling process.

• Assist the pre-sales process by demonstrating the technical advantages of Applied Market products to field staff and customers, especially for consumable.

• Coordinate or perform product demonstrations for customers to assist the sales process as appropriate. Can be live or via Webex.

• Provide troubleshooting to customer to ensure the success of workflow. To provide application and software training if necessary.

EDUCATION / EXPERIENCE:

• Master or PhD Degree and majoring in Forensic Medicine or Biology.

• Good in fragment analysis and paternity testing. Requires a minimum of 3 years experience in Molecular Biology, Biochemistry research or application. Preferred experience in Health Care or Biotech & large corporations.

• Proven system analytical problem solving skills.

• Able and willing to learning new technology and new skill.

• Team work and good communication skills

• Fluent English abilities.

• Able and willing to travel extensively to cover our distributed instrument base throughout China.

职责范围:

在售前和售后安装及培训过程中为客户提供应用和技术支持

与客户、现场销售、销售经理、产品营销和技术支持员工相互协作

发掘和开拓产品应用以寻找市场机会

主要职责:

• 以扎实的产品专业知识及对法医行业运作的充分了解为人类个体识别领域的客户提供培训以协助客户扩展运作范围，提高操作效率。

• 为销售代表提供技术和产品知识培训，从技术层面推动销售成功

• 对用户会议，研讨会和新产品的使用进行技术支持

• 作为技术产品领头人准备销售工具，召开研讨会和应用演示，参与销售过程

• 售前的技术支持，向客户介绍应用市场产品特别是耗材产品的技术优势。

• 现场或通过网络为客户进行产品演示

• 通过与用户的交流协助和确保用户会议和省市级研讨会的成功

• 针对客户使用中碰到的问题进行疑难解答

• 必要时提供应用和软件培训

• 为新产品的使用提供技术支持

教育/经历背景:

• 硕士及以上学位，生物学专业， 博士及法医学专业优先

• 掌握片段分析/亲子鉴定技术，至少3年在分子生物学、生物化学领域的研究或应用经验。具有大型医疗保健或生物技术公司工作经验者优先。

• 良好的问题分析解决能力

• 乐于学习新技术和技能

• 团队协作及良好的沟通技巧

• 良好的英语口头表达和书写能力，熟练使用计算机和Office办公软件

• 能适应经常性出差

PURPOSE:

Provide communication, coordination and administrative support to APM China Business including both marketing and sales function to ensure the operational efficiency.

This involves interacting with staff (both domestic and international), customers and other stakeholders to enable the successful achievement of corporate, team and individual goals.

Key Responsibilities：

• Assist the Marketing Manager and each divisional Product Manager in managing and developing the external profile of AB China through a range of targeted communication and marketing activities.

• Plan and oversee presale marketing events and communicate with a variety of audiences. Provide logistics support for sales/marketing related events and company booth or exhibition at trade shows and community fairs.

• Liaise with media for publication of technical and business development materials. Media and public relations maintenance

• Develop direct mail programs, monitor roll-out of the campaign and check for success level at conclusion.

• Maintain marketing materials such as product brochure, posters, etc together with Product Manager.

• Manage customer databases, marketing activity trackers, web and intranet content such as salesforce.com.

• Support internal sales training on new product and business development with Product Manager.

• Providing administration support to APM China sales team, such as

  a:  Sales force maintenance, report and analysis b:  Sales data analysis and tracking. c:  Sales related affairs and events support

  
  

• Work with Application Specialist to develop communication materials in a technical and/or scientific environment.

• Provide administrative support to APM Business Director across China & APAC level

• Provide overall business coordination support to APM China team including Sales, Marketing, Technical support, etc,

EDUCATION / EXPERIENCE:

• A bachelor's degree or equivalent in biology, chemistry, communication, marketing, journalism, advertising, or a related field with relevant experience in scientific or technical communications.

• Excellent written and verbal communication skills both in Chinese and English.

• Experience in writing and editing content related to technical breakthroughs, opportunities or capabilities for newsletters, magazines, annual reports, media releases, brochures, trade journals, the web and corporate presentations.

• Experience in web site design, function and content maintenance.

• Experience in development and management of events, conference, displays, workshops and exhibitions.

• Demonstrated ability to organise own work, to work efficiently, productively and independently, detail oriented and ability to manage multiple tasks.

• Demonstrated ability to work on a range of tasks as part of ongoing projects, and to make sound decisions in order to meet deadlines for the completion of projects or activities.

• Interpersonal skills suitable for a people-oriented job, requiring interactions with many people both inside and outside the organisation.

• Organisational skills relevant to subcontracting work to outside organisations and consultants and working in teams.

• Be creative, enthusiastic, driving with team-building skills.

• Able to travel frequently with overnight travel around 15%

PURPOSE:

Identify and contact prospective clients, generate sales opportunities, and service existing accounts to achieve sales targets

Key Responsibilities：

• Responsible for the sale of Applied Market  Products in the assigned sales area

•  Ensure that AB products are represented in the territory in order to achieve quarterly and annual targets.

• Focus on forensic market sales , including Instrument and Consumable

• Develop and explore business opportunities in the territory.

•  Monitor competitors’ activity within the territory.

•  Develop relationships with key accounts and general customers.

•  Attend seminars, exhibitions and demonstrations within the territory in order to     Promote company’s business.

• Prepare sales forecast report of the designated territory.

KNOWLEDGE / SKILLS REQUIRED:

• Excellent communication skill to deal with the scientific communication with customers.

• Good presentation, interpersonal and negotiation skills.

• Understanding of the Molecular Biology, Biochemistry or Chemistry.
  
  
• Computer literacyon Microsoft Office Software.

• The ability to build, maintain and nurture long-term relationships with customers.

• Good track record of successful sales experience in life-science market.

主要职责：

• 负责所在区域市场应用部产品的销售。

• 完成公司产品在所负责地区销售的季度和年度指标。

• 针对法医系统市场销售,包括仪器和耗材,试剂

• 在所负责地区不同的细分市场中寻找并发掘商业机会。 

• 收集了解所负责区域内竞争对手的情况。

• 与客户建立良好关系。

• 与市场部紧密合作参加研讨会、展览和演示会，以拓展业务机会。

• 完成所负责地区的销售预测报告。

教育/经历背景:

• 分子生物学或生物化学相关专业本科及以上学历者优先

• 三年以上相关销售经历，良好的分子生物学产品销售技巧,有法医系统的销售经验

• 良好的与客户进行专业技术交流的能力

• 良好的演讲、谈判和处理人际关系的技巧

• 良好的时间管理能力

• 了解有关分子生物学、生物化学或化学方面的知识

• 熟练操作office办公软件

• 客户建立、培养与维护的能力

• 工作主动积极

• 在生命科学市场有成功的销售业绩

• 能适应经常性出差

POSITION SCOPE:

The Applications Chemist is responsible for providing pre-sales and post-sales technical support both internally and externally for a broad range of products within a particular sales territory.

Key Responsibilities：

• To provide high-level applications and technical & product knowledge expertise to the sales process to facilitate competitive success.

• Teaming with Sales Representatives on sales calls and acting as a technical consultant/expert to provide prospective customers with technical information and/or perform product demonstrations to assist with their purchasing decision.

• Provide technical support, training and advice to both existing and potential customers

• Works in trade show booths to present Applied Biosystems products and gather information.

• Assist with instrument installations by providing on site start-up applications training to customers and demonstrates proper operating procedures with Applied Biosystems products including instrument, software, reagents and consumables

• Plans and delivers user meetings

• Working at customer sites to provide advanced application training, technical assistance and troubleshooting

• Identification and communication of customer applications that may be developed and used on Applied Biosystems systems

• Gather information on new trends, products and discoveries affecting Applied Biosystems as well as customer information about technical trends/needs to support development of selling strategies and future products

• Training of other Applied Biosystems staff, on the application, installation, and operation of instrument systems

PURPOSE:

Identify and contact prospective clients, generate sales opportunities, and service existing accounts to achieve sales targets.

Key Responsibilities：

• Responsible for the sale of MB products in certain Area.

•  Ensure that AB products are represented in the territory in order to achieve quarterly and annual targets.

•  Focus on DNE, SDS, & CPC product line sale.

•  Develop and explore business opportunities in the territory.

•  Monitor competitors’ activity within the territory.

•  Develop relationships with key accounts and general customers.

•  Attend seminars, exhibitions and demonstrations by close work with marketing team within the territory in order to promote company’s business.

• Prepare sales